Booking Procedures and Cancellation Terms

Please read this page for important information on your booking and stay at Mount Everest.

Booking Procedures:

50% deposit is required to make a booking.

Fifty percent ( 50%) deposit is non refundable
Payments may be staggered for bookings to the value of more than R 5000, with no less than 50% as first payment, then 25% and again 25%. The full amount of the booking needs to be paid at the latest on the day before arrival.
Staggered payments need to be arranged.

Proof of payment needs to be sent via sms ( 0798863101 ) or email ( info@goeverest ).   Use your surname and the date of the booking as a reference when making payment, or request a payment reference, so that your payment may be verified. It it is the responsibility of the guest to ensure that Mount Everest has received proof of payment via email or sms.

Please specify dates clearly stating the date you wish to arrive and the date you wish to depart, in order to shorten the booking process and avoid confusion.

It is very important that we have a cellphone number of a guest staying with us, in case we need to contact you in  an emergency.

Cancellation and Refund policy:

As stated above, there is a deposit of 100% payable. Fifty percent ( 50%) of this 100% deposit is non refundable. If a booking is cancelled three months or more before the date of arrival, 50% of the 100% is refundable. A service fee of R100 will also be charged.

In case of a cancellation less than a week before the booking, no refund will be given.